Technical Consultant Manager

Full Time
Posted Hari Ini
Job description
Are you ready to make a BIG impact with TD SYNNEX?

We are the world's largest IT distributor, striving to lead the next generation of technology and talent. Whether you're applying for your first role or you're a seasoned executive, seize this opportunity to develop your career in the technology industry alongside our network of best-in-class vendors and caring and collaborative co-workers across the globe.

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

Take the next step towards a rewarding career and apply today. We're excited to meet you!

Job Purpose:

Solutions Manager role is a people manager role to lead a team comprising of pre-sales and solution architects. He/She is responsible for country MGP targets. He/She will need to work closely with country manager and solutions director to strategize solutions business which includes hardware, software and services.

He/She will plan, coordinate, and supervise all pre-sales activities supporting all business units - Data Center, Analytics, NetSec and Cloud. This individual will apply strong proven communication skills, problem-solving skills, and knowledge of best industry practices to guide his/her team on solutions initiatives and solutions events.

The solutions manager will ensure that a career path is defined for solutions technical team development. He/she will recruit, lead and develop the team of pre-sales and solution architects to provide ongoing coaching and mentoring to maximize their performance.

  • Ensure to accept complete responsibility as well as accountability for solution initiatives.
  • Attain approval, track, update and report to management related to solution initiatives.
  • Ensure to define roles plus responsibilities throughout entire team member to support the business units.
  • Prepare resource plan as well as allocate resources for pre-sales support.
  • Perform as channel for internal communication to management.
  • Head responsibility for complete team performance.
  • Build solid relationships with suppliers and partners.
  • Develop and manage direct relations with main stakeholders as well as subject matter experts involving internal, suppliers and partner ecosystem.
  • Measure the team individual performance with SMART goals as well as priorities.
  • Analyze data as well as interpret data focused on enhancing service delivery capabilities to support the solution initiatives.
  • Identify and interpret customer requirements mainly for solution as well as services.
  • Responsible for driving solutions business pipeline, Quarterly Business Reviews, Forecast Planning and Services Cadence.
  • Responsible to access new supplier onboarding requirements and respond to supplier Distributor RFPs for solutions & services.
  • Responsible to provide services budget for revenue and MGP targets by working with the respective Business units to identify core and growth services.

Knowledge, Skills and Experience:
  • Minimum level of education required: Bachelor's Degree
  • Previous working experience with a technology principle vendor is a must.
  • Expertise in one of the key technology domain (Data Center, Analytics, Cloud or NetSec)
  • Minimum 3 years of people management experience leading a team of at least 10 people
  • Experience in P&L forecast, budgeting and produce the required management reports.

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