Operations - Shopee Xpress, Hub Lead (Babat, Kab. Lamongan)

Shopee
Full Time
Surakarta
Posted 30+ hari yang lalu
Job description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Solo

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Track, monitor, and ensure on-time shipment delivery from picked up to end customer
  • Coordinate between hub, warehouse outbound, and line haul for smooth operation
  • Take care of every shipment to reduce the risk of missing and damaging parcel
  • Monitor all transactions on a daily basis, investigate and analyse abnormal transactions
  • Approval of leave request and coordination with 3PL regarding the delivery
  • Overseeing both inbound and outbound activity
  • Train, develop and monitor individual performance agents
Requirements:
  • Candidates must possess at least Bachelor’s degree
  • Experienced in related role min. 3 years (warehouse, supply chain or logistics)
  • Good in planning, shipping, and warehousing
  • Good in Ms Excel
  • This is a permanent position and located in Babat, Kab. Lamongan, Jawa Timur

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